Showing posts with label study. Show all posts
Showing posts with label study. Show all posts

Cellphone Towers Disguised as Trees Are a Puzzling Attempt at Aesthetics























With the rapid and lucrative growth in the smartphone industry, we’re always told that the world is in our hands. But the infrastructure of that world is not always as seamless as we would like. A sprawling web of infrastructure, made up of towers, buried fiber optics and orbiting satellites, sometimes encroaches in garish and inconvenient ways.

South African photographer Dillon Marsh‘s compact photo series (all 12 Invasive Species images featured here) is a meditation on the weird, and small, variations of design in tree cellphone towers.

“In certain cases the disguised towers might not be noticed,” says Marsh. “But then an undisguised tower might not have been noticed either.”

An important chapter in the history of tree-shaped cellphone towers was written in South Africa. In the mid-’90s, Ivo Branislav Lazic (who worked for a telecommunications service company calledBrolaz Projects) and his colleague Aubrey Trevor Thomas were commissioned by Vodacom to solve the visual pollution problem cellphones presented.

Lazic and Thomas came up with the world’s first palm tree cellphone tower. The Palm Pole Tower, made from non-toxic plastics, was installed in Cape Town in 1996.

“There were already a wide variety of designs by the time I started photographing,” says Marsh, who completed the project over six months in 2009. “The designs loosely mimic trees that are found in the local environment.”

Meanwhile, in the American Southwest, fledgling company Larson Camouflage was responding to similar style-sensitive network companies. Larson makes scores of different “trees” but it kicked everything off in 1992 with a naturalistic pine that concealed a disagreeable cell tower in Denver, Colorado. To dress up a cell tower in plastic foliage can cost up to $150,000, four times the cost of a naked mast. Marsh is skeptical about the need for high-tech camouflage.

“Even though the gesture is well-meaning, in many cases the result seems clumsy and unconvincing,” he says of the South African technoflora. “Most people don’t feel strongly positive or negative about them, but simply view them as a curiosity.”

Marsh isn’t the first photographer to peer at these bedecked boreals. Robert Voit has thoughtfully photographed tree cellphone towers in the United States, Italy, Portugal, South Korea and the United Kingdom.

The bizarre typology that is fake-tree cellphone towers is a reminder that our calls to India actually travel through something, and that something has to be close at all times. We just don’t want that something to necessarily look the way its function dictates. But the funny thing about camouflage is that, if done poorly, it actually draws attention to what one is trying to hide.

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Affordable Injection Molding Transforms Tinkerers Into Tycoons


While everyone is talking about the 3-D printing industrial revolution, Protomold is helping tinkerers become tycoons by making mass-production injection molding technology accessible for easily customized short-run batches — and their recent expansion of materials lets designers produce almost anything they need.

3-D printing something like a cellphone case can take hours — unacceptable when makers need mass quantities. In order to cost-effectively produce products in big batches, traditional manufacturing processes like injection molding are still the best option. Unfortunately, companies that specialize in these processes want to work on huge-volume projects, leaving the little guy, or even a moderately successful Kickstarter project, with few options.

Protomold has stepped in to provide servicing to those makers who need small orders by being able to produce 50-5,000 injection-molded parts in one business day with prices starting at $1,495 for a production tool, and each produced part costing a couple dollars or less. The experience isn't much different than ordering business cards online. A designer uploads their CAD file, chooses from a few preset options, and shelf-worthy injection-molded parts arrive on their doorstep.

The company has been successful, operating since May 1999, while continuing to grow their service. They've just added new materials to their list, including injection molded steel, stainless steel, magnesium, copper. Their newest is the option to mold parts in high temperature, medical grade resins, giving garage entrepreneurs the ability to produce parts for medical devices and high performance applications. Protomold is focused on helping turn big ideas into big companies.

Protomold is able to move so quickly because they optimize their offering for small businesses. While some companies treat moldmaking as an artform, with each production tool cherished like a Toulouse-Lautrec painting, Protomold is more like a Thomas Kincaid canvas used to cover a hole in the wall. This means mold cycle times are a few seconds slower, tools are made out of aluminum instead of steel, and need to be simple enough to be produced on a CNC milling machine. "We can't make everything," says CEO Brad Cleveland. "But the things we can make, we make faster than anyone."

What started as a single engineer looking to solve his own problem has turned into a publicly traded company with a billion dollar market cap and 511 workers filling 160,000 square feet of office space producing parts 24 hours a day.



The company got started while its founder and CTO, Larry Lukis, was sourcing plastic parts for a project, but was frustrated by the idea of having to pay $20,000-40,000 for a mold and then wait 8 weeks to have it delivered. After researching the industry, he found that a lot of the cost and time came from repeating grunt work — quoting prices for projects and design for manufacturing exercises to make part molding more efficient.

His belief was that if a part wasn't too complex it should be easy to write software that could interpret a CAD file, create a price estimate, and make adjustments to improve the moldability of the design. He developed the software and offered people the ability to get basic injection molded parts in 15 days (and under a week for a premium). Year after year, the time to get parts was lowered to the point where it's now faster to get production parts than 3-D prints from most service bureaus.



"The only industries we serve are those who use plastic parts or metal parts," deadpans Cleveland. This year we'll do business with 7,000 customers. Everyone from innovators working in their basement on a toy, to engineers at Fortune 1000 companies, up to the VP of purchasing at GM." He adds that no one customer is worth more than 1% of their revenue.

While their prices are approachable, moderately complex projects can still cost more than a car. To help offset this burden, Protomold also extends help to those just starting out through their "Cool Idea! award program where innovators with promising ideas are able to win grants from a $250,000 pool of free services.

One successful project to come out of the program is the 6dot Braille Labeler, a hand-held label maker that helps the blind better organize their lives. It started out as a prototype invented at a MIT lab, went on to become a successful Kickstarter project, and was ultimately acquired by a company that focuses on assistive technology.


"An engineer in a hurry with a credit card is a great customer, but engineers are usually really good planners, so that doesn't come along often," says Cleveland. "Our biggest challenge is marketing, how do we get people to become aware of us? Product developers have relationships with molders and CNC shops. As long as they can meet their needs, they're fine with them."

It's a difficult problem, but instead of bothering with banner ads, their solution has been to focus on the next generation of designers by providing a steady stream of educational content, white papers, blog posts, and freebies that would make Seth Godin proud. They also commissioned the book Injection Molding for Dummies and developed a series of desk toys: the Cube, Torus, Protogami, resin puzzle, and even a toy mold that showcases their capabilities and materials. These tchotchkes demonstrate surface finishes, tolerances, and the right and wrong ways to design features in ways that printed materials never could. The team at Protomold is keenly aware that attention is a scarce commodity and looks at these products as "Something of interest for product developers so that we can remind them we exist," according to Cleveland.


Protolabs isn't out to replace 3-D printers or the services that provide access to them. "Our services our complimentary and synergistic to 3-D printers," says Cleveland. "When you want to get something in your hand to see how it feels, you can 3-D print a part in a matter of hours and if your need for surface finish and accuracy aren't aggressive you can use those printers for form and fit testing as well. Once the basic design is locked and if you care about accuracy or surface finish you want a molded or machine part."

"I think there is going to be a 3-D printer on every desk," says Cleveland. The excitement about 3-D printers is great, but expectations are going exceed reality for a while. The best thing about 3-D printing is that it's raising the expectations on how quickly a part can be produced, which is great since were only the place in the world that can work this quickly."



The team at Protomold evolves their offering by looking at their own pain. In order to get good at providing injection molding services, they also needed to get good at machining metal molds. Realizing there was a huge demand for a quick serve machine shop, they started offering those services to customers, through their Firstcut division. The company just launched a new offering that allows customers to have parts molded in magnesium, stainless steel, and copper.

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The Big McThink! How TED Became a Consumer Franchise



TED was one of the world’s most elite gatherings. Then they franchised it to everyone, for free. How TEDx is flooding the globe with big ideas.

One afternoon this past spring, at the public library on Main Street in Bozeman, Montana, I sat in a room with 10 or so other people and watched a video projected on a screen. It was a TED Talk: a speech given the previous March at the annual TED conference in Long Beach, California, and then posted to the organization’s website, TED.com.

In the video, Eric Whitacre, a classical composer and conductor with blond surfer-dude hair, describes an online experiment he’d recently carried out. He posted the sheet music for one of his popular choral works, as well as a video of him conducting the work as a piano played along. Then he invited singers around the globe to perform their parts—soprano, alto, tenor, bass—in front of their own webcams. After hundreds of people responded with videos, Whitacre arranged them into a simulation of a real-life choir, with himself in front conducting. While showing this odd choral facsimile to the TED crowd, Whitacre explains that he was “moved to tears” when he first saw it—these singers “on their own desert islands, sending electronic messages in bottles to each other.” At that moment I turned to see the woman sitting next to me, a stern-faced Montanan in a dust-colored anorak, drying her own eyes.

When we think about digital communities today, we often visualize them in just this way, as online analogs of physical gatherings—as improvements, even, on their real-life counterparts, since Internet gatherings can bridge massive distances at minuscule cost while dispensing with all those sticky real-world inconveniences. And indeed, it’s tempting to see the recent evolution of TED itself in a similar light: By putting its talks online in 2006, what was previously a members-only affair—an annual Davos-like conclave of wealthy Silicon Valley and Hollywood types—suddenly became an enormous and almost democratic cultural force, reaching millions of viewers around the world.

The move online has undeniably transformed TED (the letters stand for Technology, Entertainment, Design) from a conference company into something more like a media company. Increasingly, the true audience for TED Talks is not the in-person throng but people staring at screens far from Long Beach. Much as we now use the word crowd (crowdsourcing, crowdfunding) to liken online collaboration to its physical analog, it’s tempting to consider TED, like Eric Whitacre’s choir, as a conference in a primarily virtual sense, with million-strong bleacherfuls of disembodied viewers twinkling in and out behind the real-life back row.

The truth, however, is far more interesting. Free online access is just one of two major initiatives that TED has undertaken to engage a wider audience. The other is fully physical and has equally changed the character of the organization. That initiative, called TEDx, began in 2008 as a way to bring TED-like gatherings to smaller communities. It quickly spread to cities and towns around the globe—1,300 so far, in 134 countries, hosting more than 800,000 people in total, many times more than have ever attended an official TED event. The video viewing I attended at the Bozeman library was not some random screening; it was an overflow simulcast of the inaugural TEDxBozeman, which had sold out its tickets in six days. Each event is required to show at least two videos from TED.com, but the rest of the speakers are in person, often local, creating a TED-style experience for places where “ideas conference” isn’t even part of the lexicon.

TED does place some restrictions on the independent organizers. The TEDx logo renders the x like an asterisk, with a tagline below that reads “x = independently organized TED event.” But in practice, TED has put its entire reputation in the hands of these organizers, if only because they’re so entrepreneurial and so plugged into their communities. These local showrunners recruit speakers unknown to TED central and coach them on how to present their ideas. The resulting one-day conferences draw huge crowds. For most of the world now, and even for most of the United States, these events are TED.

Chris Anderson (no relation to the editor of this magazine), a former media executive who has run TED since 2001, sees both TEDx and TED.com as in keeping with a larger philosophy of “radical openness.” But putting media online is a standard practice, whereas these satellite events have taken Anderson into entirely uncharted territory: He has given his nationally known brand away to thousands of complete unknowns, spawning independent TED events in cities and towns all around the world. Can “big ideas” really cover that much ground?




In Bozeman, Montana, the local TEDx is run by Ken Fichtler (left), 27, and Danny Schotthoefer, 31. Neither has ever been to TED.
Photo: Taylor Glenn

Oversight of this unprecedented experiment has been entrusted to Lara Stein, 46, a genial yet commanding South African who works out of TED’s headquarters in Lower Manhattan. After moving to the United States as a college student to study dance, Stein wound up staying on and becoming a successful entertainment executive while still in her twenties; she worked stints at Boston public TV station WGBH, at the Lifetime cable network, and at Microsoft, where she was instrumental in launching its short-lived Microsoft Multimedia Productions in 1996. Along the way, she developed a deep devotion to TED, attending six times during the 1990s and never looking back. “I wouldn’t take a job unless they’d agree to send me,” she says with a laugh.

Beyond her management experience and her TED bona fides, there’s a curious theme to Stein’s résumé that makes her particularly suited to ride herd as director of TEDx—and that also helps to explain the surprisingly expansive path the program has taken. One of Stein’s first jobs in Hollywood was at the animation company Nelvana, where she was responsible for licensing such properties as the Care Bears, Babar, and Tales From the Cryptkeeper, working out agreements to make anything from socks to shirts to DVDs. Eventually she moved over to Marvel Comics to work in a similar capacity. This experience seems to have greatly influenced the relationship between TED and its TEDx organizers. The creators of the satellite conferences aren’t volunteers; they’re licensees, who are given latitude to put together events on their own terms, including (with permission) the ability to accept sponsorships and to charge admission of up to $100 per ticket for recouping costs.

It’s impossible to overstate how much this autonomy, this sense of ownership, has shaped the evolution of TEDx. Reading the CVs of organizers, and especially meeting them in person, one finds they have a very different character from the volunteer coordinators or open source contributors of the world. Instead, they’re wheeler-dealer types: entrepreneurs, marketing consultants, supreme self-branders, the sorts of people who intuitively understand how running a TED-style event in their local community might serve not merely to educate that community but also to win considerable influence for them within it. “You talk to them,” Stein says, “and they’re all like mini-Chrises”—miniature versions of Chris Anderson.

The ground rules for the organizers are fairly simple. First they need to apply for a license under a unique name. Having other TEDxes established in your city is no obstacle: San Francisco, for example, has more than 15 licensees within the city limits, from TEDxPresidio to TEDxMission. Manhattan has more than 30. Stein estimates that she receives 120 applications per week, of which she rejects only around 30 percent. Once approved, the licensee (or licensees—many TEDxes are run by small groups) is free to program the event as they wish, with a few basic restrictions. One fundamental rule, true of TED as well, is that no sponsors are allowed to display logos onstage, and no one, neither sponsor nor speaker, is allowed to sell anything during the performance. Organizers who have been to TED can sell as many tickets as they like, but everyone else has to limit their crowds to 100 people.

In practice, the message that these are independently run events is often lost. One TEDx organizer in Kansas City tells the story of a passerby who saw her tote bag from an official TED conference and wondered aloud why she hadn’t gotten one too: Hadn’t she been to TED herself, just the other week? Stein and her crew have designed the program and its branding to balance exactly, perhaps uncomfortably, on this knife-edge of misperception. But it’s a balance that works, because it allows the online talks and the real-world offshoots to feed off one another. The TED Talk phenomenon online has primed the audience, but it’s also clear, based on the demand, that the online talks simply aren’t enough. When TED comes to their town, people want to go see it in the flesh.

Why do audiences need TEDx when they have TED.com? That is, at a time when we can get the best of everything remotely, what’s the point of having in-person events? The opportunity to shake real people’s hands, get drunk with them, perhaps hook up with them, all on the corporate expense account—no doubt those motivations can explain the ongoing appeal of, say, South by Southwest or various other industry-wide bacchanals. But they’re hardly the prime motivator to attend TEDx events, strictly one-day conferences that happen right in your hometown. For the most part the audiences come, watch, and leave. If they were looking for an injection of TED-like “big ideas,” they’d have been far better off perusing TED.com. Yet the crowds flock to TEDx events, and the organizers vie to put them on at zero profit. Why?

A professor of strategy and innovation at London’s Cass Business School, Joseph Lampel is one of the few academics who study conferences and in-person gatherings. In collaboration with Alan Meyer of the University of Oregon, he has developed a phrase—field-configuring event—to describe the role that gatherings play in the information age. A few years back, the two men edited a special issue of theJournal of Management Studies to show the breadth of the concept. Papers from scholars in very different disciplines all used this same basic idea to discuss the importance of physical gatherings in fields from literature to medicine to politics. Despite the fact that these fields all have their own media (trade journals, newsletters, etc.) to inform them, the gatherings cut through the flurry of information to set priorities, to confer status, to codify collective judgments.


A 2011 TEDxBloomington talk by Charlie Todd of Improv Everywhere has gotten nearly 1.4 million views; in 2012 he was invited to TED.
Photo: Taylor Glenn

The Internet has made it easier for people to exchange views and information. But since it lets everyone seek out just the media they want, Lampel says, the Internet has actually made it harder for people from different niches to get on the same page. At a basic level, the physicality of conferences acts as a sort of brute-force filter: Not only is the programming relatively limited compared with the infinite buffet of the online world, but the relatively high switching costs (getting up from your chair, walking across a convention center) mean you wind up listening to—and drawing unexpected inspiration from—talks you might otherwise have chosen to miss. Physical gatherings help to focus our minds by monopolizing our attention, by curtailing our choices. “The Internet is not good at allowing for what I call the predictable unpredictability,” Lampel says.

In Lampel and Meyer’s view, the “fields” that events help configure can also include a city’s conception of itself. A classic example in this regard is the Olympics. One paper in their special issue, by Boston College professor Mary Ann Glynn, described the role that the 1996 Summer Games played in the economic development efforts of Atlanta. Hosting the games helped reconfigure the power relationships in the region in fascinating ways—local business executives, by stepping up to support the bid early on, wound up benefiting later through the connections they made with the corporations that come in as sponsors and organizers. Being home to an Olympics really does tend to establish or cement a city’s world-class status, to outsiders and (perhaps more important) to insiders.

TEDx is hardly the Olympics, of course, but it can play a notably similar role at a far smaller expense. It’s a special event that comes to town and focuses everyone—organizers, local businesses and media, the audience—on the town’s own talent, its potential, its shared sense of itself.

Two days before TEDx Bozeman, the core volunteers meet at the offices of Classic Ink, a local design and marketing agency, to discuss final preparations. It’s an enthusiastic bunch, though they don’t hide how harried they are; staggering in late, they slouch wearily down on an L-shaped sectional with the righteous air of the overworked and unpaid. “Next year, we should start eight months ahead of time,” grouses Steve Spence, a master’s student in film from Ireland who’s coordinating all the A/V for the event.

Most of the volunteers present are, like Spence, twentysomethings with some connection to the flagship campus of Montana State University, which is located here in Bozeman. The license holders both fit that description, though they’re a bit of an odd couple. The straitlaced one is Ken Fichtler, a 27-year-old Montana native who studied business management at MSU and now works in marketing at nearby Lattice Materials, which sells silicon and germanium to manufacturers; his unpredictable foil is Danny Schotthoefer, 31, who works at Classic Ink as an interactive marketing coordinator.

If Fichtler’s path, as an up-and-coming marketing pro out of the local university, represents a very typical one toward becoming a TEDx organizer, Schotthoefer’s has been an unlikely journey indeed. A troubled and low-achieving high school student in Oregon, he considered seminary after graduation but joined the Navy instead. He wound up working 17-hour days on an aircraft carrier as an ordnanceman, loading bombs and missiles into F-18 Hornets. After his military commitment ran out in 2004, he went to school to be an ad copywriter, only to find, on graduation, that the recession had made jobs in traditional advertising nearly nonexistent. So he started getting interested in social media; after relocating with his fiancée and infant daughter to Bozeman in 2008, he began working odd stints at two digital agencies in town: 8 am to 5 pm at one, 5:30 pm to 7:30 pm at the other. When a friend from high school grabbed the license for TEDxBoulder, Schotthoefer set his sights on bringing it to Bozeman. He signed up Ken and then scoped out a venue and started lining up speakers. The two set only one requirement: All the speakers needed to have some deep connection to Montana.

Looking at a small community through a TEDx lens can be a genuinely transformative act. That’s especially true in college towns like Bozeman, those minor cities with not-quite-elite universities, places where the most ambitious collegians leave after graduation and the most ambitious high schoolers head to college someplace else entirely. At a time when the Internet lets you get your ideas from anywhere, it’s easy for locals to slip into thinking their hometown is not so very far from nowhere. But actually stop to think about individual people in your town—professors, entrepreneurs, advocates—who do important work and think important thoughts, and suddenly your perspective changes. Go on to imagine 20 of those people together in a room and your nowhere can begin to look like somewhere very interesting.

Schotthoefer, Fichtler, and crew approached their task as just that kind of dinner party. They asked David Sands, an MSU plant pathologist, to discuss the possible role of bacteria as a cause of rain. They brought on Florence Dunkel, an entomologist, to speak about the nutritional, environmental, and culinary arguments for eating bugs—or, as she calls them, “land shrimp.” From Missoula came the University of Montana’s Jakki Mohr, who studies how biological innovations can be applied to human organizations. From the local high schools came a talk about educational gamification from a science teacher and two short, deeply personal talks from students. A few entrepreneurs kicked in addresses about their ideas and ventures: a locally sourced construction firm, an all-American T-shirt company.

The live audience was just 100 people, many of whom the organizers knew. But there were three simulcast locations, at the public library (where I would walk over to watch the third of the day’s four sessions), at MSU, and at Bozeman High School. Plus, there was streaming video, afvailable anywhere in the world but aimed at Montanans in other cities, who might tune in to watch their own “local” talent. Then there were the videos of the talk, which would get uploaded to YouTube. And there was always a chance that a TEDxBozeman video might wind up on TED.com. That initial local audience could hypothetically turn very, very big—and that potentiality can make all the difference to how speakers see their role.

At the appointed hour, TEDxBozeman did start off a tad bit wobbly. Schotthoefer’s opening remarks were tense as he barked to the crowd to move forward and fill in the empty seats. Volunteers ran up and down the aisles like maniacs even as the program was beginning. But the crowd moved up, the speakers spoke, and everyone seemed to leave happy, including me. It was a classic case of predictable unpredictability: I wouldn’t have clicked a link to watch many of these talks, at least not based on a short description, but being obliged to watch them—trusting the organizers that these speakers would tell me something about Montana, and also something about the world—there were few I wasn’t glad to have seen.

When you think about “big ideas” from the top down, as a lucrative industry of never-ending thought provocation, an obvious critique suggests itself: How big can all these ideas really be? How many big ideas are there, anyway? Scanning through isolated videos on TED.com, one can undeniably find some cravenness at play, as all those CEOs, self-styled gurus, and lecture-circuit fixtures spin out their sometimes vacuous bits of ideation.

But consider the TEDx process from the bottom up and it’s impossible not to admire what it can coax out of speakers who are far from the lecture circuit. “There’s this massive battle for the world’s attention,” says Chris Anderson in response to TED’s critics. “Many of the world’s best ideas sit there unknown, ignored because people don’t know how to communicate them. Is a TED Talk the same as a scientific paper? Of course it’s not. But is it ‘dumbed down’? No, it’s not that either. People who say TED Talks are ‘too emotional’ are confused about the emotion that’s at play. The emotion that works ispassion. You can’t communicate an idea unless you show that it matters to you.”

It’s telling, the ways in which the spirit of the TEDx experiment has seeped out into the rest of the organization. In 2013, half the speakers on the main stage at TED will be programmed through a talent search, fed by tryouts in 14 TEDx-style events on six different continents. For all the inherent elitism of the “thought-leader conference” as a concept, TED is genuinely trying to broaden its pool of thinkers—off and on the stage. And the way it’s accomplishing that is by opening stages all around the world.

As gauzy as this may sound, there really is some idea that underpins whatever it is that each of us does, and there’s some narrative (whether our own or someone else’s) that helps convey it to others. By bringing speakers out of their specialties, by teaching them to talk to everyone, TEDxes are helping speakers connect with audiences, and helping audiences in turn to connect ideas inside their own minds. That is, they’re adding to our store of stories—and it’s hard to think of a much better reason to get together than that.

Bill Wasik (@billwasik) is a senior editor at Wired. He wrote about technology-enabled riots in issue 20.01
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Earth from Space 2012 – NASA Black Marble


For many months, a new NASA and NOAA satellite has been gathering images of Earth in crisp, high resolution. This week, NASA revealed a series of composite images of what the planet would look like on a cloudless night from many miles above. NASA’s “Black Marble” composites are a collection of many images merged into one that shows the natural and artificial lights of humanity and nature when the sun has set. It is a dreamy view of our little blue planet, showing a cloudless perspective in all of its iridescent glory. Who knows, maybe your children will one day have this vantage point?





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Logo design process: how professionals do it by 99deisgns


Apple. McDonalds. Twitter. Coca Cola. Nike.


What makes those symbols so special and iconic?

Is it their beauty or the colors? Maybe it’s because they explain what the company does…or maybe not?

While these things are considered during a logo design project, none of them are particularly important. Some great logos are beautiful and some (according to many) are downright ugly. Few of them suggest what the company does but others don’t really bother. If you look at the colors, there really are no rules.

So, if none of these things are responsible for making a logo great, what is?

It’s distinctiveness.

That is the single, most important trait of any professional logo. If it truly stands out from the rest and makes the brand unique and memorable, while respecting some basic design principles, it qualifies as great.

Clients all over the world look for and pay for that kind of work, and logo design professionals know how to do exactly that.

How do they do it, you wonder?

Phase 1: Client discovery

A great logo is an expression of the company values, culture and people. Think of it as an employee whose main job is to be distinctive and represent the company in the best possible way. What would he look like? How would he feel like? Is he a boss or the guy next door? Is he loud and cheerful or wise and calm?

You cannot answer questions like these without making wrong assumptions.

That’s why professionals kick-off logo design projects with some good, quality conversations with the client. They aim to learn as much as possible about the company culture, values and the way they do business, and then inject that message into the logo design.



Landor designed the new British Petroleum logo based on in-depth understanding if their values and culture, as well as what they wanted to communicate.

By completing this step, you’re not creating a logo that looks like a total stranger to your client and other stakeholders in the company.

So don’t stop at reading the brief – kick-off your logo design projects by asking a client some specific questions you want to know about his business. Ask about their values, their personality and their customers.

Get to know how they think, so you know what is appropriate for them.
Phase 2: Industry discovery

Once you get to know the client, you’ll need to find out more about:
who is the logo for (the audience)
who you’re up against (the competition)

Knowing the audience will give you some clues as to where you need to take the logo, style wise. For example, if you’re working for a teenage market, you’ll probably need something mainstream, loud and catchy. But if your teenagers are wunderkinds who dig computer programming, you may need to think harder.



Grooveshark came shortly after Spotify, with a completely different and distinctive look which works well with younger audience and gives them a unique spin.

That’s why you need to ask the client to tell you as much as possible about the customers they are catering to — who are they, where they live, what they buy, how they dress. The more you know about these target audience, the easier it will be for you to create a logo they can fall in love with.

The second, and perhaps more important part of this process is researching your client’s competition. You need to see who else is out there and how their logos look, so you avoid doing something similar, or worse — doing something identical. Remember, your work has to set the client apart from everybody else, so ask the client to give you a list of key competitors you need to consider.
Phase 3: Application discovery

This phase is about answering one simple question: how and where will the logo be used most of the time? Different usage of the logo is typically referred to as “logo application.”

This is really essential for the logo design process because it tells the designer what can and cannot be done from a design point of view.



Airline companies need their logos visible on tail fins - an important thing to consider before jumping to the design stage.

For example, airline companies demand a very specific type of logo application, where a logo has to be placed on the tail fin of the airplane. That is a very tall and narrow space to work with, so designers will have to avoid ideas that do not fit there, or develop separate graphics that will be used for that purpose.

Another example are web-based companies, who do most of their business online. In this case, designers might decide to use full RGB spectrum for the logo, because digital devices have no problems with that and it might help the logo stand out. On the other hand, this would be a very bad choice for a company who does business offline and has to print a lot of stuff.

For this reason, always think carefully about where their logo will be used most of the time, so you don’t waste time on ideas that cannot be executed in practice.
Phase 4: Sketching (a lot)

Did you know that some design schools ask the students to come up with exactly 100 ideas before they decide on the right one? The reason is simple — the only way to separate the good from the bad is to have a lot of things to pick from.

Because of this simple truth, professional identity designers usually sketch dozens of logo ideas during the brainstorming phase, then pick only a handful to present to the client.



Designer David Airey shows his sketches behind the memorable Henri Ehrhart logo.

As hard as it may sound, this really isn’t that lengthy of a process. Sketching a logo with a pen and paper takes less than a minute; with all the thinking in between, you can easily sketch 10 in under an hour.

Never get fooled by thinking your first ideas are your best.

Sketch, then sketch some more, so you can really separate the wheat from the chaff.

That’s how professionals do it.
Phase 5: Draft designs

After you’re done with the sketching process, pick 5-7 of your best ideas and create some initial designs in Illustrator or other vector based apps. As a reminder, the best ideas are not the nicest looking ones or the safe ones which look like everything else out there — they are ideas which have the chance to make your client truly stand out in the market.



Jacob Cass shows his drafts for a UKE logo.

Create some quick designs in black and white, then present them to the client for initial review. Don’t bother with adding color and detail — keeping things simple will put the focus on the ideas themselves instead of tiny details, which is much more desirable at this stage.

Your main objective is to get client feedback on your rough ideas and identify the ones they’d like to refine.
# Phase 6: Refinement

The refinement stage is the longest one because it involves a lot of back and forth regarding the improvements and changes for the presented logo drafts.

Sometimes the client will pick just one idea for refinement — sometimes he’ll run two or three in parallel just to see where they go.

But here’s where the fun happens.



Helvetic Brands shows their logo development & refinement process for CAPRA.

Colors, details and various bells and whistles are added, changed and thrown away during logo refinement stage. Various application mockups are developed to see how the logo will perform in different situations — sometimes a logo detail on paper doesn’t really work well on a building.

Ultimately, the final logo is chosen, approved and prepared for identity development.
# Phase 7: Identity development

As you can imagine, a great logo is not the end but the beginning of a great brand identity.

Business stationery, signage, vehicle branding and many other communication tools have to be designed so they all send a unified brand message. Identity development makes that happen.

During this stage, all important logo applications are designed and standardized in a brand guidelines book, known simply as “brand book.”



Identity devlopment takes the logo further and defines visual standards for all commonly used marketing and promotional tools.

This book shows how to work with the logo and prescribes standard layout, color, imagery and typography guidelines for common marketing materials. This way companies make sure their identity is protected and guided by the same principles even when they switch designers or agencies.

Note while the identity development stage is optional, it is usually offered as a part of the total identity design package — most clients want to standardize at least business stationery and signage.
How you can benefit from this process

As you can see, the professional logo design process is a rather serious business involving seven distinct stages, all with an aim to create a unique, memorable symbol that adds value to the company and makes it stand out in the market.

However, it’s important to understand that this isn’t something reserved for the big agencies or designers — everybody can benefit from following these steps, and clients will appreciate you more because of it.

So for your next logo design contest, start by taking things seriously. Don’t stop at the brief — ask the client as much as you can about his business, his audience, competitors and logo application needs. Do some sketching and share your early designs with the client. Refine based on what you hear. Offer to design a brand book once you win a competition, and make use of 1-to-1 invoicing.

If you work like professional, you’ll set yourself up for success.


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Deep Inside the James Bond Villain Lair That Actually Exists



The first thing Jon Karlung remembers about the sealed room inside the nuclear bunker he renovated six years ago is its murky odor. It smelled like a crypt. Then, looking around, Karlung's crypt felt more like a flashback machine. "It looked like something from childhood," he says. "With these '70s green and orange colors. It was like a time capsule that had not been renovated or changed since the 1970s."

That bunker, called Pionen White Mountains is located just south of Stockholm. Nearly 20 years after Sweden's Civil Defense decommissioned it, Karlung converted it into a data center. A few years ago, it was briefly the most famous data center in the planet -- home to WikiLeaks.

And what a home it was; Karlung's internet service provider, Bahnhof, took the nuclear bunker idea and went all-in. It now looks like a cross between a James Bond lair and the eco-pod-filled spaceships of the 1972 cult sci-fi film Silent Running. Karlung, who worked briefly as a film archivist before getting into the data-center business, says that he immediately thought of putting plants in the underground caves to capture the computers-meet-plants vibe of Silent Running. "It had this mood and it had this atmosphere that I liked. It captures this atmosphere of growing something from outer space."

The bunker is owned by the City of Stockholm, which had previously leased it out for the occasional art party or rave, and even -- once -- a wedding. But Bahnhof felt that it could work as a data center -- it was big, had power, and was very centrally located, just a few kilometers from Stockholm's downtown. And it was secure. Located 100 feet below ground and shielded by 16-inch-thick metal doors, Pionen was built to survive a hydrogen bomb.

It took more than two years to blast out the 141,000 cubic feet of extra space that Bahnhof needed to squeeze its backup generators and server racks into the caves. It was an intense job. At one point a dynamite blast shot stone through the front door and into a car parked in front of the data center; nobody was injured.

And if you're lucky enough to get your own tour of the data center, you can see a decommissioned Dell PowerEdge web server, once used by WikiLeaks, on display at a Bahnhof bar (yes a real bar) in another of its Stockholm data centers. There's still a second WikiLeaks server, a database system that's offline in the Pionen data center. Bahnhof says it has about 200 Gb of data onboard.

Most often data centers are built in boxy warehouses, so Bahnhof stands out as perhaps the world's most stylish. In fact, it inspired Cisco IT Architect Douglas Alger to write a book on the world's best-looking data centers. "The idea that people were sitting in a design meeting and said, 'what we need for our data center is waterfalls,' that must have been a very fascinating discussion," Alger says.

We have a bit of a soft spot for movie supercomputers and James Bond lairs here at Wired, so we asked Karlung for some photos. He gave us a lot, including shots of the far-out data center, and a few never-before-seen pictures of the remnants of the old nuclear bunker that Bahnhof found when they moved in.

Above: This glass-walled conference room overlooks Pionen's data-center racks. It doubles as a great place to trap Loki, should he ever drop by and try to destroy the planet.

All data center photos: Bahnhof



Bahnhof kept the Pionen name when it moved into the bunker. It also kept an old sign from the nuclear bunker near the entrance. It reads, "These doors should be locked at DEFCON1."

A 1970s telephone, an ashtray, and blueprints. These may look like Hollywood art department props used in the underground lair scene of a Roger Moore film, but in reality, they're just stuff that the Bahnhof crew found when they moved in.



A Pionen storage area, piled high with cans of gas masks. This was cleared out when the data center moved in.



Once the most-wanted server on the planet, this WikiLeaks system is now a bar ornament at the nearby Bahnhof Thule data center. Customers who want to visit the Pionen underground lair wind up their tours with a free beer here at the Thule Bahnhof Bar.

More 1970s detritus. Here's an old radio that Bahnhof found in the nuclear bunker's communications room.



Bahnhof Chairman Jon Karlung says the plants and waterfalls were inspired by the 1972 Bruce Dern filmSilent Running. In the movie, Dern plays a botanist circling Saturn in a space station filled with biodomes, in charge of preserving the last line of plants salvaged from a despoiled planet Earth.



In Silent Running, Bruce Dern goes on a homicidal rampage after being ordered to destroy space-pods filled with plants. The film was directed by 2001: A Space Odyssey special effects guru Douglas Trumbull.

A shower. Karlung says this was designed to remove radioactive particles from visitors after a nuclear detonation.



Radiation-cleansing showers, James Bond style. This is how Sean Connery and Ursula Andress de-radiated in 1962's Dr. No

It's a bit of a tricky job to operate backup diesel generators 100 feet beneath the surface of a mountain. Bahnhof uses two Maybach submarine engines to provide backup power.



The nuclear bunker's old diesel generator, found by Bahnhof when they moved in. Apparently this old clunker wasn't up to the task of keeping a modern data center up and running.



A confession: We're not exactly sure what these '70s-looking gauges are for. Karlung thinks they may have been used to measure air quality in the bunker.


The entrance to Pionen as it looked when Bahnhof took over.



The bunker a few years back, after a bit of dynamite blasting.



A hand-cranked air pump. If the bunker's electric fans failed, this was designed to keep air flowing into the bunker.



Your basic 1970s equipment control panel. Another relic of the nuclear bunker era.



Here you get the full effect of the Pionen network operations. The plants here are real, kept alive by grow lights. By giving Pionen this futuristic feel, Bahnhof says employees are happier and more productive -- they like working in a cool space. Strangely, this mountain stronghold has more of a human touch than the average warehouse data center, Karlung says.


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